Troubleshooting - Revision history

Butter100fly at 17:00, 28 November 2017

2017-11-28T17:00:28Z

← Older revision		Revision as of 17:00, 28 November 2017
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	==== Error: "Archive not extracted" ====		==== Error: "Archive not extracted" ====
	It worth thinking about two things: the destination folder and the unzip operation		It worth thinking about two things: the destination folder and the unzip operation

	* Can your version of 7zip extract the file outside of QuickPlay?		* Can your version of 7zip extract the file outside of QuickPlay?
	* At the moment QuickPlay uses its own version of 7zip, can QuickPlay unzip the file? There is a compression options menu item that lets you unzip source files to some other directory, does that work?		* At the moment QuickPlay uses its own version of 7zip, can QuickPlay unzip the file? There is a compression options menu item that lets you unzip source files to some other directory, does that work?
	* Or more simply: if you change the directory QuickPlay is trying to extract to, does that work? One way of quickly doing this is chaging the global extraction directory (see general options) - does it work then? If so check security and access settings on the folder you initially tried to extract to		* Or more simply: if you change the directory QuickPlay is trying to extract to, does that work? One way of quickly doing this is chaging the global extraction directory (see general options) - does it work then? If so check security and access settings on the folder you initially tried to extract to


	==== When I click on a game and the Media Panel can't find a related file, I receive the error "Cannot open file....." ====		==== When I click on a game and the Media Panel can't find a related file, I receive the error "Cannot open file....." ====

Butter100fly at 17:00, 28 November 2017

2017-11-28T17:00:13Z

← Older revision		Revision as of 17:00, 28 November 2017
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	* At the moment QuickPlay uses its own version of 7zip, can QuickPlay unzip the file? There is a compression options menu item that lets you unzip source files to some other directory, does that work?		* At the moment QuickPlay uses its own version of 7zip, can QuickPlay unzip the file? There is a compression options menu item that lets you unzip source files to some other directory, does that work?
	* Or more simply: if you change the directory QuickPlay is trying to extract to, does that work? One way of quickly doing this is chaging the global extraction directory (see general options) - does it work then? If so check security and access settings on the folder you initially tried to extract to		* Or more simply: if you change the directory QuickPlay is trying to extract to, does that work? One way of quickly doing this is chaging the global extraction directory (see general options) - does it work then? If so check security and access settings on the folder you initially tried to extract to


	==== When I click on a game and the Media Panel can't find a related file, I receive the error "Cannot open file....." ====		==== When I click on a game and the Media Panel can't find a related file, I receive the error "Cannot open file....." ====

Butter100fly at 16:39, 28 November 2017

2017-11-28T16:39:40Z

← Older revision		Revision as of 16:39, 28 November 2017
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	==== QuickPlay always adds a space before/after commandline parameters, can you turn this off? ====		==== QuickPlay always adds a space before/after commandline parameters, can you turn this off? ====
	Sure, all you need to do is if you DONT require a space is include the # character at the start/end of your parameters. So if your paramter is '#.something' and its AFTER the rom path, then it becomes : 'rom.zip.something', instead of 'rom.zip .something'.		Sure, all you need to do is if you DONT require a space is include the # character at the start/end of your parameters. So if your paramter is '#.something' and its AFTER the rom path, then it becomes : 'rom.zip.something', instead of 'rom.zip .something'.

			==== Error: "Archive not extracted" ====
			It worth thinking about two things: the destination folder and the unzip operation
			* Can your version of 7zip extract the file outside of QuickPlay?
			* At the moment QuickPlay uses its own version of 7zip, can QuickPlay unzip the file? There is a compression options menu item that lets you unzip source files to some other directory, does that work?
			* Or more simply: if you change the directory QuickPlay is trying to extract to, does that work? One way of quickly doing this is chaging the global extraction directory (see general options) - does it work then? If so check security and access settings on the folder you initially tried to extract to

			==== When I click on a game and the Media Panel can't find a related file, I receive the error "Cannot open file....." ====
			QP isn't finding the default 'no image found' image and/or the new logo - these need to be in the root QP folder, they come with the QuickPlay download package. Download QuickPlay again and copy them in.

	==== My problem isn't listed here ====		==== My problem isn't listed here ====

Butter100fly at 16:06, 28 November 2017

2017-11-28T16:06:45Z

Butter100fly at 16:06, 28 November 2017

2017-11-28T16:06:06Z

← Older revision		Revision as of 16:06, 28 November 2017
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	=== QuickPlay always adds a space before/after commandline parameters, can you turn this off? ===		=== QuickPlay always adds a space before/after commandline parameters, can you turn this off? ===
	Sure, all you need to do is if you DONT require a space is include the # character at the start/end of your parameters. So if your paramter is '#.something' and its AFTER the rom path, then it becomes : 'rom.zip.something', instead of 'rom.zip .something'.		Sure, all you need to do is if you DONT require a space is include the # character at the start/end of your parameters. So if your paramter is '#.something' and its AFTER the rom path, then it becomes : 'rom.zip.something', instead of 'rom.zip .something'.

			=== My problem isn't listed here ===
			Have a look on the [https://sourceforge.net/p/quickplay/bugs/ buglist] to see if your bug is there. If still no, bad luck dude! No, only kidding....get in contact on the [http://forums.quickplayfrontend.com/ forums]

	[[category:User_Guides]]		[[category:User_Guides]]

Butter100fly at 16:03, 28 November 2017

2017-11-28T16:03:35Z

Butter100fly at 16:03, 28 November 2017

2017-11-28T16:03:07Z

← Older revision		Revision as of 16:03, 28 November 2017
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	=== ROMs for some emulators wont run anymore, they used to, but now they don't! ===		=== ROMs for some emulators wont run anymore, they used to, but now they don't! ===

	This MIGHT occur if an emulator doesn't support Zip Files, and that emulator doesn't exit properly the temporary file that QuickPlay creates may become 'stuck' on the hard drive instead of being deleted, and this will mean no more games will run for emulators that don't have Zip Support. Luckily this problem is easily fixed, just go to the QuickPlay directory and see if there is a directory called 'Temp', if this directory exists then delete it and try running the ROM again - it SHOULD work!		This MIGHT occur if an emulator doesn't support Zip Files, and that emulator doesn't exit properly the temporary file that QuickPlay creates may become 'stuck' on the hard drive instead of being deleted, and this will mean no more games will run for emulators that don't have Zip Support. Luckily this problem is easily fixed, just go to the QuickPlay directory and see if there is a directory called 'Temp', if this directory exists then delete it and try running the ROM again - it SHOULD work!

Butter100fly at 16:02, 28 November 2017

2017-11-28T16:02:48Z

Butter100fly at 15:58, 28 November 2017

2017-11-28T15:58:54Z

← Older revision		Revision as of 15:58, 28 November 2017
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	=== ROMs don't run with an emulator ===		=== ROMs don't run with an emulator ===

	This could be a number of problems~~, but I would try the following~~ suggestions :		This could be a number of problems. Here's some suggestions :

	* Run the roms manually with the emulator outside of command line - do they work?		* Run the roms manually with the emulator outside of command line - do they work?

Butter100fly at 15:58, 28 November 2017

2017-11-28T15:58:22Z

← Older revision		Revision as of 15:58, 28 November 2017
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	This MIGHT occur if an emulator doesn't support Zip Files, and that emulator doesn't exit properly the temporary file that QuickPlay creates may become 'stuck' on the hard drive instead of being deleted, and this will mean no more games will run for emulators that don't have Zip Support. Luckily this problem is easily fixed, just go to the QuickPlay directory and see if there is a directory called 'Temp', if this directory exists then delete it and try running the ROM again - it SHOULD work!		This MIGHT occur if an emulator doesn't support Zip Files, and that emulator doesn't exit properly the temporary file that QuickPlay creates may become 'stuck' on the hard drive instead of being deleted, and this will mean no more games will run for emulators that don't have Zip Support. Luckily this problem is easily fixed, just go to the QuickPlay directory and see if there is a directory called 'Temp', if this directory exists then delete it and try running the ROM again - it SHOULD work!

	=== I ~~have~~ messed up my 'Systems.dat'/Language.txt/types.txt file, can you send me a new one? ===		=== I've messed up my 'Systems.dat'/Language.txt/types.txt file, can you send me a new one? ===

	Just delete the file from the 'DATS' directory in QuickPlay and next time you start QuickPlay the default files will be created.		Just delete the file from the 'DATS' directory in QuickPlay and next time you start QuickPlay the default files will be created.
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	This could be a number of problems, but I would try the following suggestions :		This could be a number of problems, but I would try the following suggestions :

	Use the ROM Dialog screen and try changing whether the emulator supports zip files, and the short ROM Path property is also a likely candidate. Keep trying different combinations until you find one that works, and then remember to go and set the default properties for the emulator in the emulator management screen.		* Run the roms manually with the emulator outside of command line - do they work?
			* Run the roms with the emulator using command line outside of QuickPlay (you might find it handy to use QuickPlay's 'run-as' dialog and right the 'command that will be run' box to grab the command line QuickPlay is trying to run - if command line can't run it, QuickPlay won't be able to either
			* Use the ROM Dialog screen and try changing whether the emulator supports zip files, and the short ROM Path property is also a likely candidate. Keep trying different combinations until you find one that works, and then remember to go and set the default properties for the emulator in the emulator management screen.

	Of course it is possible that the emulator doesnt support command-line parameters in which case Quickplay will NEVER work with it. This is true of a lot of new-ish emulators which completely ignore commandline parameters for whatever reason. I recommend emailing the emulator writer and politely asking for command-line parameter support :-)

	=== QuickPlay sometimes says Zip Files are invalid, when they are valid files. ===		=== QuickPlay sometimes says Zip Files are invalid, when they are valid files. ===

← Older revision		Revision as of 16:02, 28 November 2017
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	=== QuickPlay doesn't show my ROMs anymore, what's wrong? ===		=== QuickPlay doesn't show my ROMs anymore, what's wrong? ===

	~~Firstly~~ make sure you don't have a filter on! QuickPlay wont delete your filter, so if you filter a folder and then move to a new ROM folder the filter will remain, check the status bar to see how many ROMs are filtered out. ~~If this doesn't solve your problem the next step is to~~ browse to the QuickPlay directory. Find the 'data' directory, and inside it you ~~will~~ find the directory structure from the folder list of QuickPlay. Now navigate to the directory that doesn't load and see if there is a text file there. If there is and the text file is full of your data then QuickPlay has had problems. ~~If restarting QuickPlay doesn't cure it, email the datafile to me and I will investigate~~ the ~~causes of this~~.		* make sure you don't have a filter on! QuickPlay wont delete your filter, so if you filter a folder and then move to a new ROM folder the filter will remain. check the status bar to see how many ROMs are filtered out.
			* browse to the QuickPlay directory. Find the 'data' directory, and inside it you find the directory structure from the folder list of QuickPlay. Now navigate to the directory that doesn't load and see if there is a romdata.dat (text) file there. If there is and the text file is full of your data then QuickPlay has had problems. Post your issue on the forums.

	=== I set up my directory mirroring options and nothing happened! ~~What's going on??~~ ===		=== I set up my directory mirroring options and nothing happened! ===

	~~Unfortunately due to some very bizarre coding it was difficult to automatically do a 'rescan mirror' automatically, all you need to do is click~~ the 'rescan' button, which can be found on the toolbar above the folder listing. It's the icon with the folder and a magnifying class! It can also be found in the ROMS menu on the main menu. Just click this button and it will all work!		Click the 'rescan' button, which can be found on the toolbar above the folder listing. It's the icon with the folder and a magnifying class! It can also be found in the ROMS menu on the main menu. Just click this button and it will all work!

	=== I can't get any real game icon set to work with my ROMS! ===		=== I can't get any real game icon set to work with my ROMS! ===
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	Make sure that in the main preferences screen you have ticked both options to enable Real Icons support - both are needed! Also make sure you have specified a directory		Make sure that in the main preferences screen you have ticked both options to enable Real Icons support - both are needed! Also make sure you have specified a directory

	=== I want to change all my ROMS to be 'English' in language, do I have to set each one manually?? ===		=== I want to change all my ROMS to be 'English' in language, do I have to set each one manually? ===

	No of course not. Just select as many ROMs as you want to change in your ROM listings, and then right-click and go to ROM properties where you can change the language (and a few other settings) for all selected ROMs		No of course not. Just select as many ROMs as you want to change in your ROM listings, and then right-click and go to ROM properties where you can change the language (and a few other settings) for all selected ROMs
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	=== I have set QuickPlay to minimise when running a ROM, but it rarely comes back! ===		=== I have set QuickPlay to minimise when running a ROM, but it rarely comes back! ===

	~~Turn this feature~~		Try disabling the minimise option

	=== I have launched a few ROMs and my Emulator doesnt seem to work properly - the keys are disabled! ===		=== I have launched a few ROMs and my Emulator doesnt seem to work properly - the keys are disabled! ===

	This is tied in with the hiding QuickPlay when running a ROM ~~- don't ask me how~~. ~~To fix this simply disable~~ the ~~hiding QuickPlay~~ option.		This could be tied in with the hiding QuickPlay when running a ROM. Try disabling the minimise option

	=== QuickPlay always adds a space before/after commandline parameters, can you turn this off? ===		=== QuickPlay always adds a space before/after commandline parameters, can you turn this off? ===